Cancelling or changing your DGT appointment, drama-free: the two-minute guide 🔄
Quick answer: A DGT cita previa (office appointments) can be cancelled or changed online at the e-office — cita previa section, «cancel/check appointment» option with your DNI/NIE and locator code — or via the 060 phone line. It's free and unlimited, but do it before the assigned time: freeing the slot lets someone else use it. Mind the key difference: an exam date booked through a driving school is moved by your school (it runs in batches), and a no-show at the exam consumes a sitting unless force majeure is documented in time.
Plans change, a trip lands, you fall ill — and a DGT appointment sits in the middle. Good news: cancelling or moving an office appointment is one of the administration's few genuinely fast processes. The fine print lives in exam dates. Step by step.
Office appointments: cancel and rebook 🗓️
- Enter the DGT e-office → Cita previa.
- Choose «Cancel or check appointment»: identify with DNI/NIE (and the locator code from your booking, if requested).
- Cancel — confirmation arrives — and, for a new date, book a fresh appointment in the same flow: there's no «edit», only cancel + rebook.
- No internet: the 060 line does the same by phone (ordinary call cost — it isn't free).
Slot-hunting tricks: other people's cancellations free slots at any hour — checking first thing in the morning and around each o'clock finds dates that «didn't exist» yesterday. And your errand may need no appointment at all: half the Jefatura's paperwork (duplicates, reports, fee payments) already resolves online.
Exam dates: a different rulebook 🎓
Here, whoever filed the application rules. With a school: dates run in the centre's batches — warn them as early as possible if you can't make it and they'll slot you into the next batch (each school has its minimum notice; the final days are usually impossible). Independently: you manage your own application at the e-office and can move the date subject to available exam slots.
The million-euro question — what if I simply don't show up?: a no-show consumes a sitting from your €94.05 fee (two sittings), exactly like a fail. The exception is documented force majeure — illness with a medical note, an unavoidable duty — communicated and evidenced in time, which can preserve the sitting. «I forgot» doesn't qualify.
Checklist by situation ✅
| Situation | What to do |
|---|---|
| Can't make an office appointment | Cancel online or via 060 before the hour and rebook: free, unlimited, and you free the slot for someone |
| Want an earlier date | Cancel only once you've spotted a better slot — or hunt cancellations first thing in the morning |
| Can't make the exam (school) | Call the school today: rebooking into the next batch; without notice, the sitting is likely lost |
| Can't make the exam (independent) | Modify your application at the e-office with maximum notice |
| Fell ill on exam day | Medical note + immediate communication: your only route to saving the sitting |
| Lost the appointment locator | The DNI/NIE check usually suffices; the 060 line can find it too |
Conclusion 🏁
Cancelling a DGT appointment takes two minutes; losing an exam sitting costs €94.05 and weeks of waiting. One rule: warn early, through the right channel — the e-office for your errands, your school for its batches. And may the reason for moving never be arriving unprepared: official-format mocks tell you with data whether your date is the right one before you touch it.
What searchers ask (answered head-on) 🔍
The exact phrasings people type into Google and AI assistants — answered head-on:
«how do I cancel or change a DGT appointment?»
At the e-office → cita previa → «cancel or check appointment», with your DNI/NIE (and locator), or via 060. Free and unlimited; the system works as cancel + rebook, not «edit».
«I missed my exam — is the sitting lost?»
Yes, a no-show consumes a sitting exactly like a fail — unless documented force majeure (illness with a note, unavoidable duty) is communicated and evidenced in time.
«who moves the date if I'm with a driving school?»
Your school: exams run in the centre's batches. Warn them as early as possible to be rebooked into the next one.
Frequently asked questions ❓
How do I cancel a DGT appointment?
Online at the e-office (cita previa → cancel or check appointment, with your DNI/NIE) or by calling 060; it's free, and best done before the assigned time.
Can I change the appointment instead of cancelling?
The system works as cancel + rebook: cancel the existing one and book a new date in the same cita previa flow.
What happens if I miss my exam?
A no-show consumes a sitting from your fee, exactly like a fail — unless documented force majeure (e.g. illness with a medical note) is communicated and evidenced in time.
Who changes my exam date if I'm with a driving school?
The school: exams run in the centre's batches, so warn them as early as possible to be slotted into the next one.
Does cancelling or changing cost anything?
No: cancelling and rebooking office appointments is free and unlimited; the only cost is an exam sitting lost to an unjustified no-show.